How does the recipient use the gift?

Enter their gift card code at homeaglow.com/redeem, choose a date and time that works for them, and sit back and relax as a background-checked, reviewed cleaning professional makes their home sparkle.

Is this safe? Who comes into the home?

All cleaners are background-checked and reviewed by real customers.

Does the recipient have to use it right away?

No rush or pressure - the recipient can use the gift when it works best for them.

What if plans change or something comes up?

No problem. Scheduling is flexible, and the recipient can reschedule easily if needed.

Is this a subscription or contract?

No. This is a gifted cleaning with no ongoing commitment.

A loving family of four sits on a bed, smiling down at a newborn baby held by the mother. A toddler in plaid sits beside them, creating a warm, joyful scene.

Excellent

6,406 reviews on

The Homeaglow Happiness Guarantee

Professional home cleaning made easy — and worry-free.

Every Homeaglow booking includes vetted professionals, theft and damage protection, and real support whenever you need it. We're here to make sure your home — and your experience — are handled with care.

Get clean for $19!

Excellent

6,406 reviews on

Background Checked

Every cleaner passes a comprehensive national check before joining.

Top-Rated Professionals

Average rating of 4.8 stars from over 1.2 million verified customer reviews.

Transparent Profiles

View photos, bios, reviews and detailed pricing before you book.

Secure Messaging

Message directly through our safe platform, keeping your information private.

Love Your Cleaning — Or We’ll Work to Make It Right

When you book through Homeaglow, your cleaning is backed by built-in protection and support.

Bright, cozy living room with a yellow sofa, wooden table, and potted plants. Natural light streams through large windows, creating a welcoming atmosphere.

We want your to love your clean

If something wasn't completely to your satisfaction:

Contact your cleaner directly. Many concerns are resolved quickly this way.

If it's still unresolved, reach out to our support team. Homeaglow's support team is available 24 hours a day, 7 days a week via email to answer questions, resolve concerns, or help rebook if plans change.

We'll review the situation and work with you to make it right — including helping you find a cleaner you love for future bookings.

Person in yellow gloves dries a glass with a towel over a dishwasher filled with clean dishes, including plates and bowls. A sponge lies nearby.

Accidents are rare — but if they happen, you're protected

If an item is damaged or goes missing after a cleaning:

Contact your cleaner directly.

If the issue remains unresolved, submit a claim through your dashboard or at Customer Service & Help Center within 30 days of your cleaning. ForeverClean members may receive expedited review before filing a claim.

We'll compensate up to the item's value or 3x the cleaning cost (whichever is lower, T&Cs apply), and most claims are reviewed and resolved within one week.

Open journal to a September calendar, highlighted with a yellow marker on the weekdays. A detached marker cap and botanical doodles are nearby.

Cleaner cancels?

In the rare event your cleaner cancels, you're covered with reservation protection:

Rebook with another available cleaner

Or receive a refund

Your time matters — and we'll help you get back on track quickly.

See Why Customers Choose Homeaglow

2,912,588+

Jobs completed

1,236,953+

Reviews with an average rating of 4.8 stars

10,243,255+

Hours of cleanings served

200,000+

Happy customers across 50 US cities

Homeaglow FAQs

Do I have to pay extra for the Homeaglow Happiness Guarantee?

No. Protection and support are included with every booking.

What if I’m unhappy with my cleaning?

What if something is damaged?

Submit a claim through our platform. Most claims are resolved within a week.

Am I covered if I book a cleaner outside of Homeaglow?

No. Protection applies only to cleanings booked and paid through Homeaglow.

What happens if my cleaner cancels?

We’ll help you rebook quickly or provide a refund — whichever you prefer.